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  • Amazon Delays

    Dear *** Thank you for your order with The Plasma Centre through Amazon. We can see that your order is an Amazon Prime fulfilled order. Amazon have informed us that their courier service, Amazon Logis...

  • A Return Email

    Hi  Thank you for your email. There are a couple of return options for you to proceed: 1. You can return this yourself for a full refund, however you will have to cover the cost of the carriage for th...

  • Off The Wall Delays

    Dear Just an email regarding a TV Stand you have purchased with us.  Unfortunately after discussions with the manufacturer Off The Wall they have confirmed there has been a delay with a few parts for ...

  • Trustpilot Feedback Request - Showroom

    Hi, You recently visited our Team Valley store and we'd like to ask you an important question: How did we do? We are currently working with the independent review site Trustpilot to get direct and hon...

  • .Returns

    Good Morning, No problem at all, Please feel free to post this back to us with your order number (?????) clearly visible on the return address or on some paper inside the box. This just allows the war...

  • Manufacturing Returns

    Good Morning/Afternoon Please find below a list of returns we have in our Warehouse for damaged/faulty goods which we require a credit for.  Order Number: Product: Return reason: Order Number: Product...

  • Selsey Delays

    Dear Just an email regarding a TV Stand you have purchased with us. Unfortunately we have just been advised today by our manufacturer there has been a long delay with the stock for your item, I'm afra...

  • Return Email

    Dear  Thank you for your email. There are a couple of return options for you to proceed: 1. You can return this yourself for a full refund, however you will have to cover the cost of the carriage for ...

  • Google Review

    Dear Sir/Madam We can see you recently purchased a product from our website and we'd like to ask you an important question: How did we do? We are currently working to increase our Google Review score ...

  • Trustpilot review for website

    Hi, You recently ordered from our website and we'd like to ask you an important question: How did we do? We are currently working with the independent review site Trustpilot to get direct and honest f...